Services
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Dedicated and experienced sales team
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Promotional events, offers during festive seasons
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MIS reporting
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Newsletter/mail shots to customers
Sales & Marketing
Customer Services
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Exhaustive calling on daily/weekly basis
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Trained executives
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Standardised procedures
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Regular follow ups
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Commercial viability studies
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Mapping customer’s business
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Monitoring competitors
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Study of OD pairs and mapping of changes in lanes and segments.
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Continuous research to position/ reposition our product.
Market Research
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Organizing Interline Solutions for principals with potential carriers.
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Local settlement and/or cash carry basis
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Contract with RFS for first/last mile
Interline Solutions
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Focus selling on destination
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Mix in line with yearly projections
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Developing regular premium rate traffic
Yield and Revenue Management
Transshipment
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Inter-country traffic
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Air-sea movements and sea-air movements
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Right mix of hi-dense and volumetric cargo
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Close coordination between sales and operations for load planning
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Focusing on smaller weight break shipments yields higher chargeable weights
Capacity Optimization
Capacity Purchase Agreements
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Long/ short term CPAs with carriers as per requirements
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Administrative assistance
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Follow up on local matters
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Approvals
Regulatory Services and Compliance
Finance and Accounting
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Revenue reports at weekly, monthly and yearly intervals
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Revenue Collection
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Administrative jobs
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Defined SoP for remittance of payments
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CSR issuance
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Efficient and experienced operations team.
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24/7 Dedicated manager operations
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Liasoning with CTOs, customs, ramp handling agents